Accessibility

Everyone's Day Should Be Fun!

We want your visit to Wet‘n’Wild Gold Coast to be a fun-filled day you’ll never forget. That is why we do all we can to ensure your day is not only memorable, but is as safe and accessible as possible. Guests with pre-existing medical conditions, injuries or disabilities are recommended to visit Guest Services, located to the left of the main entrance to Wet’n’Wild Gold Coast prior to presenting to our slides and attractions. For more information download our Safety and Accessibility Guide or contact our friendly Guest Services team on (07) 5556 1610

Frequently Asked Questions

Reserved parking is available in the first row of the car park for guests whose vehicles display a Disability Parking Permit. These spaces are clearly marked with the International Disabilities Symbol.

Wet'n'Wild Gold Coast offers parking for guests with disabilities and a wheelchair hire service. Wet'n'Wild has attractions that are accessible via wheelchair. Please visit Guest Services for assistance.

Guests who produce their Companion Card are entitled to 1 free of charge companion so that their companion can provide attendant care support during their visit. Guests who produce a Carer's Card (or similar) issued by relevant State or Commonwealth authorities will be entitled to a discounted admission rate.

Strollers and wheelchairs are available for hire from Guest Services.

Guests with any special needs should visit Guest Services upon arrival and our friendly team will provide assistance to assist in planning their day.

Registered Nurses staff Wet‘n’Wild’s First Aid Centre. Any personal medical equipment, for example ventilators, may be stored and used at First Aid. First Aid does not supply such equipment for everyday use. Medicine that needs refrigeration may also be stored at First Aid.

Accessible restrooms or toilets are located at the main entrance, Wet’n’Wild Junior and Extreme H2O Zone.

Locker hire is available from various shopping and dining outlets. The lockers are allocated randomly, so if you require an accessible locker please see our staff at the Surf Shop and they will be happy to arrange this for you.

A limited number of wheelchairs and strollers are available from Guest Services. Wheelchair hire is available for a fully refundable $20 deposit upon return. Stoller hire is available $20 with a $10 refundable deposit upon return.

Guide, Hearing and Assistance Dogs are welcome in the park. However we cannot permit them on, or in, any of our attractions and they must wear their working vest identifying their role at all times.

For any assistance regarding Guide, Hearing and Assistance Dogs please contact the Guest Services office on 07 5556 1610.

As we have a duty of care to our guests, we do not allow any guest with a visible injury, such as a hard cast, to ride any of the water slides. Guests with such injuries are permitted to utilise the Wave Pool, Whirlpool Springs, Calypso Beach, and if under 10 yrs of age, lagoon areas at Wet'n'Wild Junior. As situations vary, our Guest Services team assist guests to plan their day on an individual basis and determine which attractions can be undertaken safely.

For safety reasons, guests with an amputated limb or prosthesis may be unable to use some of our attractions. As situations vary, our Guest Services team assist guests to plan their day on an individual basis and determine which attractions can be undertaken safely. This can be done on the day you attend Wet’n’Wild or prior to by visiting or contacting our Guest Services office on 07 5556 1610.

Some of our attractions are not recommended for guests with Epilepsy, motion sickness or those who experience seizures. We suggest you contact Guest Services prior to your visit or call into the office upon arrival. As situations vary, our Guest Services team assist guests to plan their day on an individual basis and determine which attractions can be undertaken safely.

In accordance with Australian Standard 3533.2 (2009) for the safety of all guests, eye wear including goggles and prescription glasses are not permitted on any of our rides or slides. However, these items may be worn in the Wave Pool, Calypso Beach, Whirlpool Springs and Wet'n'Wild Junior pool areas.

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